Terms & Conditions
Steve's Liquor - Terms and Conditions Information
Steves Liquor Warehouse Pty Ltd may alter these Terms from time to time by posting the altered version on this website. You should visit the website regularly to keep up to date with any alterations. By continuing to use this website, you accept the Terms current at the time you access and use it.
If you have any questions or need clarification on any issue, please contact us:
- by phone, during normal business hours (9am to 5pm Eastern Standard Time) on (03) 6228 7245;
- by email, at email@example.com;
- or by mail, at the following address: 44 Gormanston Road, Moonah, Tasmania 7009
www.stevesliquor.com.au is operated by Steves Liquor Warehouse Pty Ltd. Sale of liquor through www.stevesliquor.com.au, are made under one of our Tasmanian liquor licence numbers, 65978, 58864, or 76716. The store that ships your order will be chosen by Steve’s Liquor Warehouse Pty Ltd depending on available stock, shipping cost, and any other factor at Steves Liquor Warehouse Pty Ltd discretion.
Material and content displayed on or comprised by the website, including but not limited to text, graphics, logos, button icons, images, the website layout and software, is subject to copyright owned by Steves Liquor Warehouse Pty Ltd, its related entities or its content suppliers and is protected by the Copyright Act 1968 (Cth) and other international copyright laws. Brands, names, images and logos displayed on the website may be the subject of registered trade marks of Steves Liquor Warehouse Pty Ltd, its related entities or its product suppliers and protected by the Trade Marks Act 1995 (Cth) and other international trade mark laws. You may access, display, download and print portions of the website only for your own private non-commercial use and to order products via the website. This permission is subject to you not modifying the content displayed on this site, keeping intact all copyright, trade mark, and other proprietary notices, and any additional restrictions or express exceptions displayed on the website. Any other use of material on the website, including but not limited to the reproduction, modification, distribution, transmission, re-publication or display of the content on this site is strictly prohibited.
Information on the website:
Information on this website may or may not change from time to time. It is not promised or guaranteed to be correct, current, or complete. This website may contain technical inaccuracies or typographical errors. Steves Liquor Warehouse Pty Ltd assumes no responsibility (and expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any products or services described on this website.
The website may provide links or references to third party websites (Linked Sites) or display material sourced from a third party (including a product supplier or consumer) (Third Party Material). Steves Liquor Warehouse Pty Ltd is not responsible for and does not endorse the content of Linked Sites or Third Party Material, any use (or misuse) of information you may supply to or obtain from a Linked Site or any Third Party Material, or for any goods or services offered via Linked Sites. Steves Liquor Warehouse Pty Ltd does not warrant or represent the accuracy, utility or any other characteristic of Third Party Material or information or content appearing on Linked Sites. Steves Liquor Warehouse Pty Ltd is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from this website.
You are responsible to protect your computer from malicious or destructive content and programs such as viruses, worms and Trojans, and to protect your information as you deem appropriate. Use of the website: You agree to comply with all applicable domestic and international laws (including common law) applicable to your use of the website. Without limitation, you agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the website, including, but not limited to, by uploading or transmitting through the website any viruses, worms, Trojans or other potentially destructive programs designed to interfere with, interrupt or disrupt the normal operating procedures of the website or any computer. You must not post on the website any material that is abusive, defamatory, obscene, contrary to law or to the rights of any party. Steves Liquor Warehouse Pty Ltd may block/delete from the website any material posted to the website that Steves Liquor decides contravenes that requirement. You must not impersonate or misappropriate the identity of another person. You must not attempt to use the website or any of its content to solicit others to participate in any organisation or commercial on-line service. Use of the website in contravention of these Terms may result in you being banned from the website, being liable to Steves Liquor Warehouse Pty Ltd for breach of contract and/or infringing applicable law.
Disclaimer of warranty:
Use of this website is at your sole risk. To the extent legally permitted, all materials, information, products, programs and services are provided "as is", with no warranties or guarantees whatsoever. Steves Liquor Warehouse Pty Ltd expressly disclaims to the fullest extent permitted by law all express, implied, statutory and other warranties, guarantees or representations, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary and intellectual property rights. Without limitation, Steves Liquor Warehouse Pty Ltd does not represent or warrant that the functions within the website will be uninterrupted, error-free or secure, that any defects will be corrected, or that the website or the server that makes the website available is free of viruses or other harmful elements. You agree that in using the website you have not relied on any statement or representation made by Steves Liquor Warehouse Pty Ltd not expressly contained in these Terms. You understand and agree that if you download or otherwise obtain materials, information, products, software, programs or services, you do so at your own discretion and risk and that you will be solely responsible for any damages that may result, including loss of data or damage to your computer system. If applicable law prohibits the exclusion of any of the warranties referred to above, to the extent legally permitted, Steves Liquor Warehouse Pty Ltd limits its liability for breach of any such warranties, conditions or representations to resupply of the affected products or services or payment of the cost of resupply of the affected products or services, at Steves Liquor Warehouse Pty Ltd discretion.
Limitation of Liability:
To the extent legally permitted, in no event will Steves Liquor Warehouse Pty Ltd be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from this website or any use of this website, or of any site or resource linked to, referenced or accessed through this website, or for the use or downloading, or access to, any materials, information, products or services, including, without limitation, any lost profits, business interruption, lost savings or loss of programs or other data, even if Steves Liquor Warehouse Pty Ltd is expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and Steves Liquor Warehouse Pty Ltd maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to AUD$50.00.
Indemnity: You agree to indemnify, defend, and hold harmless Steves Liquor Warehouse Pty Ltd, its officers, directors, employees, agents, contractors, licensors and suppliers from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your Internet account.
If you are allocated a password to access any part of the website, you are responsible to prevent the password being disclosed to any third party.
Supply Terms & Information
We are committed to ensuring your liquor purchasing experience is as enjoyable as possible and this includes an easy, hassle free delivery. If you have any questions or issues regarding the supply of your order, please call us at the relevant store your order was placed with or (03) 6228 7245 and we can direct you.
We charge a delivery cost for every product determined by postcode in addition to the price of the alcohol. Delivery charges are passed on at what we are charged by our courier. We use Fastway Couriers and Sherpa as our couriers. Please note that Fastway Couriers and Sherpa DO NOT deliver to P.O BOX addresses.
To view how much your shipping will cost will be you will need to select "Shipping", and complete your shipping details on the Check Out page and hit SUBMIT. Here you can see the delivery options available to you.
Once again for any further assistance please feel free to contact us via phone or email
You may buy products supplied by us by completing the product order form available on our website, www.stevesliquor.com.au. To buy liquor via our website, you must be at least 18 years of age and specify a delivery address within Australia. By placing an order, you confirm that you are at least 18 years of age. If buying liquor as a gift, the recipient must also be at least 18 years of age. You confirm that recipients of liquor you purchase via our website are at least 18 years of age. You must provide a valid and current form of ID confirming your age (such as a driver’s licence, passport or proof of age card) at the time of delivery. If you are unable to produce appropriate ID confirming your age, the carrier will not supply the liquor to you. However, you will be responsible for our charges in arranging supply and delivery (and return to us, if necessary).
We may provide special offers in relation to our products and services from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to products or services ordered by you in accordance with these Terms before the date the special offer was terminated.
Prices stated are in Australian dollars. Prices include GST but exclude delivery charges, unless otherwise stated
The full payment for your order (including the product price and applicable delivery charges) is deducted from your credit card on completion of your order. Delivery will not commence until payment has been processed/validated. Our payments are processed by Stripe and we don’t collect any of your payment information.
Pricing and product description errors:
If a product inadvertently appears on our website at the wrong price or with a wrong description, we may decline or cancel any orders placed at the wrong price or based on the wrong description, even if the order has been confirmed and a credit card charged. If your credit card is charged for the purchase at the wrong price or based on a wrong description and the order is cancelled, we will notify you and issue a credit to your credit card account in the amount charged.
All products are offered for sale subject to available stock. If a product is out of stock, we will contact you to offer a substitute product of at least equal quality. If you do not accept substitute liquor and your credit card has been charged for liquor that is out of stock, we will cancel your order and issue a credit to your credit card account in the amount charged.
We deliver Australia wide, using Fastway Couriers. Delivery fees may apply. Fastway Couriers endeavour to deliver liquor to Australian capital city metropolitan areas within 5-10 working days (working days are Monday to Friday excluding Public Holidays). For delivery addresses in Australian regional centres and outside metropolitan capital cities, allow at least 7-12 working days (working days are Monday to Friday excluding Public Holidays). In outlying or remote areas, delivery will take a little longer. Delivery times are also subject to availability of stock. Accordingly, we do not guarantee any specific delivery date.
To ensure delivery and tracking of your liquor, you must specify a delivery address where you will be available to sign for receipt upon delivery during normal business hours.
Liquor is normally delivered Monday to Friday between 9.00 am and 5.00 pm (excluding public holidays) to either business premises or a residence, as you nominate. Unless you have given us other instructions in relation to delivery when placing your order, if you are not present at the time of delivery or if for any reason the carrier cannot deliver to your specified delivery address, an "Article Awaiting" card will be left at the specified delivery address. The goods will then be automatically delivered to the nearest collection point. Delivery to a collection point is considered delivery to you for the purpose of these Terms. Goods will not be left at unattended premises without specific instructions from you when placing the order nor will they be left with persons under the age of 18 years (proof of age will be required). You are responsible for contacting Fastway Couriers within 7 days of the date of the "Article Awaiting" Card. We are not responsible for goods that are left unattended at your request or that remain unclaimed or are not located as a result of you failing to contact Fastway Couriers within the time specified above.
We offer an express local service, using Sherpa. Delivery fees apply. This service is usually available between 9am and 7pm every day of the year. Sherpa endeavours to deliver your order within the time frame selected, however, sometimes local traffic, weather, and other factors may prevent this happening safely. Delivery times are also subject to availability of stock. Accordingly, we do not guarantee any specific delivery date or time.
Steves Liquor Warehouse Pty Ltd accepts no responsibility for deliveries to incorrect or incomplete addresses provided by customers. If you provide an incorrect address and delivery is completed, you will be responsible for the purchase. If you provide an incorrect address and delivery is not completed, the order will be returned to Steves Liquor Warehouse and you will be responsible for any charges incurred in re-delivering the wine to the correct address.
Risk and title of wine purchased from Steves Liquor Warehouse will pass to you upon delivery of the wine at your nominated delivery address. Steves Liquor Warehouse accepts no responsibility for damage caused to wine after delivery.
We have no minimum delivery, but delivery charges apply.
Where we deliver:
We deliver alcohol anywhere in Australia that is serviced by Fastway Couriers, except for areas that are classified by the Australian Government as dry zones or Australian Islands that are classified as in International Waters. If you are unsure whether we can deliver to your area, please call us on (03) 62 287245.
Alcohol and Dry Area restrictions for Queensland:
Delivery into the following areas is restricted. Our carriers will not deliver to the following postcodes: Aurukun Postcode – 4871, Bamaga Postcode – 4876, Cherbourg Postcode – 4605, Doomadgee Postcode – 4830, Hope Vale Postcode – 4871, Injinoo Map Postcode – 4876, Kowanyama Postcode – 4871, Lockhart River Postcode – 4871, Mapoon Postcode – 4871, Mornington Island Postcode – 4825, Napranum Postcode – 4874, New Mapoon Postcode – 4876, Palm Island Postcode – 4816, Pormpuraaw Postcode – 4871, Seisia Postcode – 4876, Umagico Postcode – 4876, Woorabinda Postcode – 4713, Wujal Wujal Postcode – 4873 and Yarrabah Postcode – 4871.
These locations may be added to or modified from time to time.
Northern Territory Minimum Standard Drink Price Regulation
At this time, we are unable to ship orders to the Northern Territory. Until we work out a solution to the regulation requirements, we will not be servicing customers in the Northern Territory. We apologise for this inconvenience
If your order is deemed undeliverable by Fastway Couriers they will advise us and we will contact you to arrange re-delivery in accordance with these Terms.
If you receive your order with one or more broken bottles, we will issue you a credit in the amount paid for the broken bottles or send replacement bottles at our discretion if you notify us within 7 days of the delivery date. We may ask you to provide proof of the damage, as a condition of refund or replacement.
Risk of damage, loss or deterioration to products passes to you on delivery in accordance with these Terms. You agree that risk of loss of or damage to products appropriated to your order passes on delivery of them including where delivery is to unattended locations (such as locations which are not attended by any person or which are attended by a person who is not acting on your behalf).
Products ordered by you remain our property until you paid in full.
Of course we want you to be totally happy with your purchase from Steve’s Liquor and as such, if one of your purchases doesn’t stack up to your expectations we are happy to offer a full refund for any items returned, un-opened that is still in saleable condition. Return shipping costs will be at the customers expense unless the item is faulty. Alternatively, goods can be dropped off to any of our stores within Australia. Please get in contact with us first to see if we can work out a solution.
We warrant that products supplied by us via the www.stevesliquor.com.au website will be of merchantable quality when delivered. To the extent legally permitted, we expressly disclaim all other express, implied, statutory and other warranties, guarantees and representations. If applicable law prohibits the exclusion of any of the warranties referred to above, to the extent legally permitted, our liability for breach of any such warranties, conditions or representations and the warranty given in respect of merchantable quality is limited to the replacement or resupply of the affected products or services or a refund of the costs of the products or services, at our discretion.
If we issue you a voucher to redeem against the future purchase of alcohol, the terms and conditions on that voucher apply. Vouchers are non-transferable and may not be redeemed for cash. Vouchers may only be valid for a limited time specified on the voucher. We suggest that you check the term specified on your vouchers to ensure that they are valid before use. We are not responsible for your failure to use vouchers within the relevant time and will not replace or accept expired vouchers or give refunds for expired vouchers.
We also have gift card vouchers which at this point cannot be used online but in store only unless stated otherwise.
Notices to you:
We may notify you by email, a general notice on the www.stevesliquor.com.au website, or by other reliable method to an address previously provided by you.
Steves Liquor Warehouse reserves the right to cancel orders for any reason or to cancel the purchase agreement after order confirmation, including (without limitation) where Steves Liquor Warehouse believes the order to be fraudulent or constitute a mis-use of a promotional or marketing activity or where an error has occurred including but not limited to errors relating to pricing. If we do cancel your order or purchase agreement, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).
You acknowledge and agree that we are excused from performing our supply and other obligations and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms by events beyond our reasonable control. We will endeavour to notify you of any delay and its expected duration. If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you.
These Terms (including any terms or policies it incorporates by reference) constitute the entire agreement between you and us concerning its subject matter and supersedes all prior communications.
We may alter these Terms from time to time by posting the altered version on our website at www.stevesliquor.com.au. You should visit the website regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to products ordered via the website after the alteration takes effect.
These Terms are governed by the law of Tasmania. The parties submit to the non-exclusive jurisdiction of the courts of Tasmania and its appellate courts.
We recommend that you consume alcohol responsibly and only in moderation. Please enjoy your liquor in moderation.